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The effects of electronic alert letters for internet surveys of academic scientists.

Authors :
Frandell, Ashlee
Feeney, Mary K.
Johnson, Timothy P.
Welch, Eric W.
Michalegko, Lesley
Jung, Heyjie
Source :
Scientometrics; Aug2021, Vol. 126 Issue 8, p7167-7181, 15p
Publication Year :
2021

Abstract

Survey alert letters improve response rates and assure potential respondents that the research is legitimate and of high quality. Pre-notification by mail increases response rates for web surveys because it represents a second mode of communication and contributes to increases in respondent trust and study legitimacy. Due to work-from-home orders in response to COVID-19, postal alert letters are unlikely to reach research participants at their place of employment. We conducted three experiments testing the effects of sending academic scientists a pre-notification email message on web survey response rates as compared to no alert email message and variation in the timing of the pre-notification. The data comes from three random national samples of university-based scientists that were conducted during the early months of the COVID-19 pandemic. Two of three experiments suggest that email alert pre-notifications can have a minor effect on improving response rates to web surveys of academic scientists. The timing of those pre-notification messages, though, had no effect on survey response. These findings indicate pre-notification messages remain useful when studying academic scientists. Future research should compare the effects of electronic as compared to postal pre-notification on survey response among scientists, as postal pre-notification requires extensive resources. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
01389130
Volume :
126
Issue :
8
Database :
Complementary Index
Journal :
Scientometrics
Publication Type :
Academic Journal
Accession number :
151457016
Full Text :
https://doi.org/10.1007/s11192-021-04029-3