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Opt‐in or opt‐out health‐care communication? A cross‐sectional study.
- Source :
- Health Expectations; Jun2021, Vol. 24 Issue 3, p776-789, 14p, 6 Charts
- Publication Year :
- 2021
-
Abstract
- Background: Patients need medication and medical condition‐related information to better self‐manage their health. Health‐care professionals (HCPs) should be able to actively provide information outside of one‐on‐one consultations; however, patient consent may be required. Objective: To investigate the Australian public's preferences, and factors that may influence their preferences, towards an opt‐in versus an opt‐out approach to health communication. Design: A cross‐sectional study using a structured questionnaire administered via Computer‐Assisted Telephone Interviewing. Setting and participants: Participants across Australia who were adults, English‐speaking and had a long‐term medical condition. Main outcome measures: Preferences for opt‐in vs opt‐out approach to receiving follow‐up tailored information. Results: A total of 8683 calls were made to achieve the required sample size of 589 completed surveys. Many (346/589; 58.7%) indicated that they were interested in receiving tailored, ongoing follow‐up information from their HCP. Nearly half (n = 281; 47.7%) preferred an opt‐in service and 293/589 (49.7%) an opt‐out service for receiving follow‐up information. Reasons for preferring an opt‐in service were being in control of the information received (n = 254); able to make a decision that is best for them (n = 245); opt‐in service would save time for HCPs (n = 217); they may not want or need the information (n = 240). Many (n = 255) felt that an opt‐out service should be part of the normal duty of care of their HCP and believed (n = 267) that this approach would ensure that everyone has access to information. Conclusions: Respondents were interested in receiving tailored information outside of consultation times. However, preferences for an opt‐in or opt‐out approach were divided. [ABSTRACT FROM AUTHOR]
- Subjects :
- HEALTH education
PILOT projects
MEDICINE information services
FOCUS groups
RESEARCH evaluation
CONFIDENCE intervals
PATIENT decision making
CROSS-sectional method
CHRONIC diseases
INTERVIEWING
HEALTH outcome assessment
MANN Whitney U Test
SURVEYS
HEALTH information services
HEALTH literacy
TEST validity
COMPARATIVE studies
COMMUNICATION
HEALTH
INFORMATION resources
HEALTH attitudes
DESCRIPTIVE statistics
CHI-squared test
PATIENT-professional relations
PATIENT education
THEMATIC analysis
STATISTICAL sampling
DATA analysis software
DATA analysis
PUBLIC opinion
MEDICAL needs assessment
Subjects
Details
- Language :
- English
- ISSN :
- 13696513
- Volume :
- 24
- Issue :
- 3
- Database :
- Complementary Index
- Journal :
- Health Expectations
- Publication Type :
- Academic Journal
- Accession number :
- 151134310
- Full Text :
- https://doi.org/10.1111/hex.13198