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Predicting Tourist Loyalty toward Cultural Creative Attractions the Moderating Role of Demographic Factors.

Authors :
Lu, Carol Y.
Dean, David
Suhartanto, Dwi
Hussein, Ananda Sabil
Suwatno
Kusdibyo, Lusianus
Chen, Brendan T.
Gunawan, Arie Indra
Source :
Journal of Quality Assurance in Hospitality & Tourism; 2021, Vol. 22 Issue 3, p293-311, 19p
Publication Year :
2021

Abstract

The objective of this study is to assess the role of tourist motivation and demographic factors in influencing tourist loyalty toward cultural creative attractions. This study uses self-administered questionnaires to collect the data from five cultural creative attractions in Taichung, Taiwan. Overall, 304 responses were gathered to examine the proposed hypotheses. The results reveal that tourist experience is a key factor in determining loyalty toward cultural creative attractions while tourist motivation strengthens experience quality and perceived value. The multi-group analysis did not find any significant path differences between loyalty and its determinants across the demographic characteristics. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
1528008X
Volume :
22
Issue :
3
Database :
Complementary Index
Journal :
Journal of Quality Assurance in Hospitality & Tourism
Publication Type :
Academic Journal
Accession number :
150123435
Full Text :
https://doi.org/10.1080/1528008X.2020.1773371