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Solving 'wicked problems' in the app co-design process.
- Source :
- Convergence: The Journal of Research into New Media Technologies; Apr2021, Vol. 27 Issue 2, p539-553, 15p
- Publication Year :
- 2021
-
Abstract
- Until relatively recently, processes of health application (app) design have been understudied and this has resulted in a lack of critical reflection on app creation, including curtailing opportunities to share insights and possible pitfalls that could inform best practice in the field. In response, this article contributes to a growing body of literature that addresses this lacuna by exploring the experiences of the research and design team that developed a health app for pregnant women attending a large tertiary hospital in South Australia. Our analysis pays particular attention to the designer–researcher–user nexus exhibited in the 'co-design' process and in doing so, draws on Rittel's notion of 'wicked problems'. Ultimately, we show that app design is a problem-solving process that is reflective of a high degree of sociality, fluidity, accommodations and compromises. [ABSTRACT FROM AUTHOR]
- Subjects :
- MATERNAL health
CRITICAL thinking
Subjects
Details
- Language :
- English
- ISSN :
- 13548565
- Volume :
- 27
- Issue :
- 2
- Database :
- Complementary Index
- Journal :
- Convergence: The Journal of Research into New Media Technologies
- Publication Type :
- Academic Journal
- Accession number :
- 149555376
- Full Text :
- https://doi.org/10.1177/1354856520976450