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Mind like Water: Flexibly Adapting to Serve Patrons in the Era of COVID-19.
- Source :
- Medical Reference Services Quarterly; Jan-Mar2021, Vol. 40 Issue 1, p56-66, 11p
- Publication Year :
- 2021
-
Abstract
- The ability to be flexible and adapt quickly to changing circumstances is a crucial skill for librarians to develop in a world increasingly characterized by rapid change. It can take a crisis to learn how effective librarians have become in developing the needed adaptive behaviors, including a willingness to change workstyles, experiment with new technologies and readily move on from failed experiments. In this paper, librarians from the Preston Medical Library at the University of Tennessee Graduate School of Medicine, prompted by the crisis of COVID-19, present their response. Beginning with a description of how services were provided prior to the pandemic, librarians detail their response in several key areas and show how they implemented new approaches to teaching, collaboration, and mutual support, working together to handle patron issues and pursue scholarly activities. [ABSTRACT FROM AUTHOR]
- Subjects :
- ADAPTABILITY (Personality)
ACADEMIC medical centers
TEACHING
SOCIAL support
ATTITUDE (Psychology)
INTERNET
MEDICAL personnel
LIBRARY public services
EMERGENCY management
EXPERIENCE
LEARNING strategies
CONTINUING education
EMPLOYEE orientation
INTERPROFESSIONAL relations
INTERPERSONAL relations
STAY-at-home orders
COVID-19 pandemic
Subjects
Details
- Language :
- English
- ISSN :
- 02763869
- Volume :
- 40
- Issue :
- 1
- Database :
- Complementary Index
- Journal :
- Medical Reference Services Quarterly
- Publication Type :
- Academic Journal
- Accession number :
- 148980943
- Full Text :
- https://doi.org/10.1080/02763869.2021.1873622