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Nalytics: Natural Speech and Text Analytics.

Authors :
González-Docasal, Ander
Pérez, Naiara
Álvarez, Aitor
Serras, Manex
García-Sardiña, Laura
Arzelus, Haritz
García-Pablos, Aitor
Cuadros, Montse
Delgado, Paz
Lazpiur, Ane
Romero, Blanca
Source :
Procesamiento del Lenguaje Natural; Sep2020, Issue 65, p119-122, 4p
Publication Year :
2020

Abstract

Call centres have long demanded technology for analysing the data they manage. In this context, we present Nalytics, a platform that integrates Speech and Text Analytics in Spanish in a modular design, and capable of customising its models to the users' demands. [ABSTRACT FROM AUTHOR]

Subjects

Subjects :
SPEECH
MODULAR design
DEEP learning

Details

Language :
English
ISSN :
11355948
Issue :
65
Database :
Complementary Index
Journal :
Procesamiento del Lenguaje Natural
Publication Type :
Academic Journal
Accession number :
145974969
Full Text :
https://doi.org/10.26342/2020-65-17