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Tourism practices and experience value creation: The case of a themed attraction restaurant.
- Source :
- Tourist Studies; Sep2020, Vol. 20 Issue 3, p271-297, 27p
- Publication Year :
- 2020
-
Abstract
- This article uses practice theory to analyse experience value creation in an innovative tourism setting characterised by high interdependence between tourism actors. The theory is applied in a case- and action-oriented study of a themed restaurant in a medieval re-enactment centre. It exemplifies how integration of a restaurant into a specific attraction theme provides opportunities for experience value co-creation through tourism practices. It also illustrates how integration can cause co-destruction of experience value. The action-oriented part of the study included a workshop, interviews and other communication with relevant actors. It aimed to sustain a change of practices, providing solutions to issues of value-co-destruction found in the case study. The article theorises and illustrates the complexity of experience value creation in complex tourist settings and suggests how a practice theory approach to innovation may lead to value creation in tourism and be a powerful tool for tourism managers. [ABSTRACT FROM AUTHOR]
- Subjects :
- VALUE creation
TOURISM
CUSTOMER cocreation
RESTAURANTS
EXPERIENCE
Subjects
Details
- Language :
- English
- ISSN :
- 14687976
- Volume :
- 20
- Issue :
- 3
- Database :
- Complementary Index
- Journal :
- Tourist Studies
- Publication Type :
- Academic Journal
- Accession number :
- 144916883
- Full Text :
- https://doi.org/10.1177/1468797619899347