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- Source :
- Auto Express; 7/29/2020 Special Issue, Issue 1637, p54-63, 10p
- Publication Year :
- 2020
-
Abstract
- "However you intend to buy your next car, our Driver Power dealer survey is an essential read" THE good news is than in most instances, our respondents didn't have any cause to complain to their dealers, with almost nine out of 10 people going home satisfied. The number-one reason for sticking with a dealer come servicing time, however, is inertia, with almost a quarter of respondents telling us they used the service facilities of their dealer simply because it was the same place from which they bought their car. Still, it's a better result for DS than last year, when the firm's dealers finished last, and the work the company has done in rebranding and designing its showrooms as DS "Salons" may explain why dealer facilities are marked better than any other individual area. GRAPH: Biggest complaint you had with your dealer GRAPH: Reasons you chose your dealer GRAPH: What type of dealer do you use for servicing?. [Extracted from the article]
- Subjects :
- AUTOMOBILE showrooms
LEXUS automobiles
HOUSE brands
SERVICE departments
Subjects
Details
- Language :
- English
- ISSN :
- 09548866
- Issue :
- 1637
- Database :
- Complementary Index
- Journal :
- Auto Express
- Publication Type :
- Periodical
- Accession number :
- 144817004