Change -- what a dirty word...or is it? As shop owners, we need to welcome learning opportunities and take advantage.

The article focuses on the prevalent in collision repair industry as vehicles are becoming. Topics include the great communication being essential to the changing industry, communicating the level that lays out exactly what needs to be done and the possibility of pitfalls that can cause delays will benefit everyone, and changing the proper repair plan means being organized sure the proper tools to provide a complete, and quality repair.