Victor - Proactive Fault Tracking and Resolution in Broadband Networks Using Collaborative Intelligent Agents.

Chapter twenty presents a prototype multi-agent system called Victor which is aimed at assessing and predicting faults in network elements that affect global virtual connections (VCs) with ATM, frame relay and IP service configurations. Victor relies on distributed and collaborative intelligent processing agents to associate, correlate and combine knowledge and information from multiple operations databases. The fault assessment component of Victor advises network operations personnel on specific actions to fix faults affecting specific VCs. The predictive fault management component of Victor anticipates potential degradations of network elements, such as switches, cards and trunks. [ABSTRACT FROM PUBLISHER]