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QFD method application in the process of hotel service quality improvement.

Authors :
Koprivica, Sandra Milunović
Bešić, Cariša
Ristić, Olga
Source :
Hotel & Tourism Management; 2019, Vol. 7 Issue 2, p57-66, 10p
Publication Year :
2019

Abstract

<i>Copyright of Hotel & Tourism Management is the property of Faculty of Hotel Management & Tourism in Vrnjacka Banja and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)

Details

Language :
English
ISSN :
26200279
Volume :
7
Issue :
2
Database :
Complementary Index
Journal :
Hotel & Tourism Management
Publication Type :
Academic Journal
Accession number :
141352155
Full Text :
https://doi.org/10.5937/menhottur1902057M