CONFLICT MANAGEMENT Conference Paper Abstracts.

This section presents several conference paper abstracts on conflict management. Dispute Resolution System Effectiveness: Complementarities and Mediators, by Corinne Bendersky tested how and why employment dispute resolution system comprised of three types of components more effectively improve conflict attitudes, reduce avoidance and increase negotiation and resolution behavior than systems with only one or two types of components. Naive Trust, Prudent Trust, Distrust and Social Intelligence, by Lívia Markóczy tested and found support to the view that trustful individuals are neither necessarily gullible nor are necessarily socially intelligent as assumed in the literature but rather there are two types of trustful individuals, the ones who are vigilant for opportunism and the ones who are not vigilant. Conflict Avoiding in Chinese Culture: An Exploration of Five Alternative Models, by Raymond A. Friedman developed five alternative models for Chinese-American differences in conflict avoiding tendencies, and tested them using a scenario study with respondents from Taiwan and the U.S. The results showed that, contrary to expectations, differences in the expected career costs/benefits of good/bad relations with others does not explain Chinese-American differences in avoiding is strong social norms that favor avoiding among Chinese.