ORGANIZATIONAL BEHAVIOR Conference Paper Abstracts.

This section presents abstracts of several studies related to organizational behavior. Michael Humphreys and Andrew D. Brown argued that a narrative approach can assist researchers in their efforts to analyze organizational identities and sensemaking processes, as political maneuvers designed to legitimate certain interests while marginalizing others. Jenny M. Hoobler investigated whether abusive supervision may be a behavior not necessarily aimed at a specific subordinate, but instead the result of a displeasure by a supervisor with his or her organization. Hwee-Hoon Tan, Maw-Der Foo and Min-Hui Kwek proposed that customer traits play a part in the service encounter. Violet Ho adopted a dyadic-level perspective to examine the impact of social influence on employees' perceptions of psychological contract fulfillment. Kelly L. Zellars and colleagues used survey responses from restaurant employees and their supervisors to investigate linkages between the justice perceptions of employees and organizational citizenship behavior. Greg R. Oldham and Markus Baer proposed that employees exhibit creativity at work when conditions are present that facilitate both the generation of creative ideas and the sharing of these ideas with others.