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Perceived quality framework in product generation engineering: an automotive industry example.

Authors :
Stylidis, Kostas
Bursac, Nikola
Heitger, Nicolas
Wickman, Casper
Albers, Albert
Söderberg, Rikard
Source :
Design Science; 6/13/2019, p1-12, 12p
Publication Year :
2019

Abstract

Perceived quality refers to customers' cognitive and emotional responses to a particular design, often also associated with craftsmanship and customer satisfaction. Previous research defined a taxonomy of perceived quality and provided understanding about how engineering design decisions impact customer satisfaction. Furthermore, development of new products is frequently based on carrying over attributes of existing products, either from the same producer or from competitors. Previous research offered a new product developmentmethodology combining variations of subsystems to carry over fromexisting products. This brief presents how these two lines of research combined to design the central console of the Porsche Panamera automobile and discusses the opportunities and challenges posed in the practical implementation of this research. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
20534701
Database :
Complementary Index
Journal :
Design Science
Publication Type :
Academic Journal
Accession number :
137838606
Full Text :
https://doi.org/10.1017/dsj.2019.8