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Systems thinking and incivility in nursing practice: An integrative review.
- Source :
- Nursing Forum; Jul-Sep2018, Vol. 53 Issue 3, p286-298, 13p, 4 Diagrams, 2 Charts, 1 Map
- Publication Year :
- 2018
-
Abstract
- Abstract: Background and Purpose: There is a critical need for nurses and interprofessional healthcare providers to implement systems thinking (ST) across international borders, addressing incivility and its perilous effects on patient quality and safety. An estimated one million patients die in hospitals worldwide due to avoidable patient‐related errors. Establishing safe and civil workplaces using ST is paramount to promoting clear, level‐headed thinking from which patient‐centered nursing actions can impact health systems. The purpose of the paper is to answer the research question, What ST evidence fosters the effect of workplace civility in practice settings? Methods: Whittemore and Knafl's integrative review method guided this study. The quality of articles was determined using Chu et al.’s Mixed Methods Assessment Tool. Results: Thirty‐eight studies were reviewed. Themes emerged describing antecedents and consequences of incivility as embedded within complex systems, suggesting improvements for civility and systems/ST in nursing practice. Implications for Practice: This integrative review provides information about worldwide incivility in nursing practice from a systems perspective. Several models are offered as a means of promoting civility in nursing practice to improve patient quality and safety. Further study is needed regarding incivility and resultant effects on patient quality and safety. [ABSTRACT FROM AUTHOR]
- Subjects :
- CINAHL database
ERIC (Information retrieval system)
INFORMATION storage & retrieval systems
MEDICAL databases
PSYCHOLOGY information storage & retrieval systems
INTERPROFESSIONAL relations
JOB satisfaction
JOB stress
LABOR turnover
LEADERSHIP
MEDLINE
NURSING services administration
ONLINE information services
PATIENT safety
POWER (Social sciences)
THOUGHT & thinking
VICTIMS
WORK environment
SYSTEMATIC reviews
JOB performance
PEER relations
EVIDENCE-based nursing
THEMATIC analysis
OFFENSIVE behavior
Subjects
Details
- Language :
- English
- ISSN :
- 00296473
- Volume :
- 53
- Issue :
- 3
- Database :
- Complementary Index
- Journal :
- Nursing Forum
- Publication Type :
- Academic Journal
- Accession number :
- 131133527
- Full Text :
- https://doi.org/10.1111/nuf.12250