Delivering the triple play.

Reports on the efforts of multisystem operators (MSO) to incrementally increase revenue per customer and build loyalty among their subscriber line in the U.S. Voice services offered by MSOs; Predicted growth of voice services; Results of a research which suggests that bundled offerings delivered with a single bill is the most compelling reason cited by consumers looking to select a telecommunications carrier; Billing and customer care checklist for Voice-over Internet protocol; Steps to support bundled services.