Part O: Services Marketing and Sports Marketing: Four Things You Need to Know About Service Innovation and Word-of-Mouth: Service Failures Reported Through EWOM: The Consequences of Service Providers' Responses.

Subjects

Subjects :

SERVICE industries
PROCEDURAL justice

Details

Language :

English

Volume :

28

Database :

Complementary Index

Journal :

AMA Summer Academic Conference Proceedings

Publication Type :

Conference

Accession number :

125149080