Getting working parents for surveys: using paradata to assess the ease of contact and rescheduling needs of busy work-family jugglers.

Work–family balance is a frequently studied topic, often examined using survey data. Yet studies have shown that work–family imbalance can lead to survey non-response. Missing people experiencing (more) problems with juggling work and family demands in surveys on work and family life is problematic as it can lead to biased results. Therefore, it is important to know whether some respondents are 'harder to get' in work-related and family-related surveys. This study investigates whether combined workloads of work and family life affect the ease of contact, the necessary precondition for survey participation, in face-to-face surveys on work and family life. Moreover, it tests whether it leads to a greater need for rescheduling the actual interview – an additional, often overlooked cost in the contact process. Using indicators of combined workloads and contact history data of two Belgian surveys on work and family life, differences in ease of contact and rescheduling needs are found according to employment status and family composition. [ABSTRACT FROM AUTHOR]