Work engagement, job crafting, and performance.

Although studies have demonstrated a positive relationship between work engagement and performance, research needs to more fully explore the network of linkages involving the antecedents and consequences of engagement, including important questions of mediation and moderation. This study proposes a comprehensive model of such linkages. Using latent moderated structural equation modelling on a sample of 320 permanent full-time front-line employees in an Indian organization, we find that having a more supportive supervisor and better personal resources (measured here as core self-evaluations) are positively associated with the work engagement of employees. More engaged employees are then more likely to report that they craft their jobs, a relationship that is strengthened when employees enjoy greater autonomy. Greater job crafting is associated with better task performance. Reinforcing the importance of employee control in their working environment, the mediating role of job crafting between engagement and task performance is enhanced by greater autonomy and whether greater work engagement leads to better task or contextual performance is influenced by the degree of autonomy that employees enjoy. [ABSTRACT FROM AUTHOR]