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The moderating effect of nationality on crowding perception, its antecedents, and coping behaviours: A study of an urban heritage site in Taiwan.

The moderating effect of nationality on crowding perception, its antecedents, and coping behaviours: A study of an urban heritage site in Taiwan.

Authors :
Sun, Ya-Yen
Budruk, Megha
Source :
Current Issues in Tourism; Sep2017, Vol. 20 Issue 12, p1246-1264, 19p
Publication Year :
2017

Abstract

Due to the significant increase in international tourism arrivals, academic attention that addresses the heterogeneity among nationals with respect to the congestion impact at attraction sites is called for. This study evaluates the moderating effect of nationality on crowding perception, its antecedents, and coping behaviours in order to identify the sensitivity of user groups towards crowding issues. A Taiwanese urban historical site was selected as a case study to assess the differences among domestic Taiwanese, mainland Chinese, and foreign visitors in response to an increase in use pressure. Results supported the moderating effect of nationality on all crowding relationships, and indicated that Taiwanese and foreign visitors were more crowd intolerant and had a higher tendency to engage in coping behaviours than those from mainland China. Good crowding perception, social norms for acceptable behaviours, travel format, and bilateral sociopolitical relationships are suggested as explanations for user differences. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
13683500
Volume :
20
Issue :
12
Database :
Complementary Index
Journal :
Current Issues in Tourism
Publication Type :
Academic Journal
Accession number :
124177045
Full Text :
https://doi.org/10.1080/13683500.2015.1089845