A quality management approach to guide the executive management team through the product/service innovation process.

MLA

Chen, Chi-Kuang, and Lidia Reyes. “A Quality Management Approach to Guide the Executive Management Team through the Product/Service Innovation Process.” Total Quality Management & Business Excellence, vol. 28, no. 9/10, Sept. 2017, pp. 1003–22. EBSCOhost, https://doi.org/10.1080/14783363.2017.1303878.

APA

Chen, C.-K., & Reyes, L. (2017). A quality management approach to guide the executive management team through the product/service innovation process. Total Quality Management & Business Excellence, 28(9/10), 1003–1022. https://doi.org/10.1080/14783363.2017.1303878

Chicago

Chen, Chi-Kuang, and Lidia Reyes. 2017. “A Quality Management Approach to Guide the Executive Management Team through the Product/Service Innovation Process.” Total Quality Management & Business Excellence 28 (9/10): 1003–22. doi:10.1080/14783363.2017.1303878.