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The Search For Quality In France.

Authors :
Trosa, Sylvie
Source :
Public Productivity Through Quality & Strategic Management; 1995, Vol. 1, p139-153, 15p
Publication Year :
1995

Abstract

Reports on the debate on the issue of quality indicators in French public services. Balance between service provider and public authority; Issues which affect the construction of quality indicators; Need for standards defined as a function of the organization's priority objectives.

Subjects

Subjects :
MUNICIPAL services
FRENCH politics & government
QUALITY control

Details

Language :
English
ISBNs :
9784274900488
Volume :
1
Database :
Complementary Index
Journal :
Public Productivity Through Quality & Strategic Management
Publication Type :
Book
Accession number :
11636009

Tools

Authors Abstract Subjects Details