Back to Search
Start Over
"Seeing the Patient Is the Joy:" A Focus Group Analysis of Burnout in Outpatient Providers.
- Source :
- Family Medicine; Apr2016, Vol. 48 Issue 4, p273-278, 6p
- Publication Year :
- 2016
-
Abstract
- <bold>Background and Objectives: </bold>The increased demand on providers from health care systems combined with the complex and difficult practice of medicine contributes to provider stress and burnout. In order to develop effective, sustainable interventions for provider burnout, it is important to understand the lived experiences of providers and their perceptions of its causative factors. We describe focus group findings that explore provider perceptions and offer suggestions for future actions.<bold>Methods: </bold>We convened six focus groups in five clinics involving 44 participants and used a common set of questions for each group. Real-time follow-up questions varied as needed to clarify or explore specific themes. We asked for descriptions of providers' daily work, their ability to complete that work, and the frustrations associated with accomplishing their tasks. In addition, providers were asked about transparency of decision making and their perceptions of control in the workplace.<bold>Results: </bold>Three major themes evolved from these focus groups: the perceived impact of the work environment, work tasks, and "e-stress."<bold>Conclusions: </bold>Our findings suggest three competing tensions contribute to provider burnout, none of which were attributable to patient volume or complexity. These tensions were described as originating from clinician experience of management practices and new requirements in the work environment, tension between direct patient care and non-direct patient care work tasks, and "e-stress" caused by the digital presence in providers' work lives. [ABSTRACT FROM AUTHOR]
- Subjects :
- WORK environment & psychology
OUTPATIENT medical care
AUTONOMY (Psychology)
PSYCHOLOGICAL burnout
COMPARATIVE studies
FOCUS groups
INTERPROFESSIONAL relations
RESEARCH methodology
MEDICAL cooperation
SENSORY perception
PHYSICIAN-patient relations
PSYCHOLOGY of physicians
PROFESSIONS
RESEARCH
TIME
WORK environment
EMPLOYEES' workload
EVALUATION research
PSYCHOLOGY
Subjects
Details
- Language :
- English
- ISSN :
- 07423225
- Volume :
- 48
- Issue :
- 4
- Database :
- Complementary Index
- Journal :
- Family Medicine
- Publication Type :
- Academic Journal
- Accession number :
- 114559258