Travel behaviour change in old age: the role of critical incidents in public transport.

The article discusses the travel behavior changes in the older people, depending on the incidents related to the public transport. It reports on the study of the negative and positive incidents in the public transport environment, conducted with participants from the Stockholm and its capital Sweden. The most negative incidents were found in the areas of station, ticketing and on-board, whereas maintenance of elevators, escalators and driving behavior were found as facilitating factors.