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Transformative service research: research that matters.

Authors :
Rosenbaum, Mark S.
Source :
Service Industries Journal; Nov-Dec2015, Vol. 35 Issue 15-16, p801-805, 5p
Publication Year :
2015

Abstract

An introduction is presented in which the editor discusses various reports within the issue on topics including consumers' captive service, transformative mental health services delivered via mobile devices, and role of loan sharks in Colombia.

Details

Language :
English
ISSN :
02642069
Volume :
35
Issue :
15-16
Database :
Complementary Index
Journal :
Service Industries Journal
Publication Type :
Academic Journal
Accession number :
111592841
Full Text :
https://doi.org/10.1080/02642069.2015.1109638