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Global HR Roles and Factors Influencing Their Development: Evidence From Emerging Indian IT Services Multinationals.
- Source :
- Human Resource Management; Nov/Dec2014, Vol. 53 Issue 6, p921-946, 26p
- Publication Year :
- 2014
-
Abstract
- The rapid growth of emerging markets' multinational companies ( MNCs) is a recent phenomenon and, as such, their nature and structure of key management processes, functions, and roles need further examination. While an abundance of low-cost labor is often the starting point of competitive advantage for many of the emerging markets' MNCs, it is the optimum configuration of people, processes, and technology that defines how they leverage their intangible resources. Based on case studies of four Indian IT services MNCs, involving 51 in-depth interviews of business and human resource ( HR) leaders at the corporate and subsidiary levels, we identify five key HR roles-namely, strategic business partner, guardian of culture, builder of global workforce and capabilities, champion of processes, and facilitator of employee development. The analysis also highlights that the HR function in Indian IT service MNCs faces several challenges in consolidating the early gains of internationalization, such as lack of decentralized decision making, developing a global mind-set, localization of the workforce, and developing a global leadership pipeline. Based on our exploratory findings, we propose a framework outlining the global HR roles pursued by emerging IT services MNCs, the factors influencing them, and the challenges facing their HR function for future research. © 2014 Wiley Periodicals, Inc. [ABSTRACT FROM AUTHOR]
- Subjects :
- INFORMATION technology
PERSONNEL management methodology
GROUP decision making
INTERNATIONAL business enterprises
RESEARCH
CONCEPTUAL structures
CORPORATE culture
DECENTRALIZATION in management
INTERVIEWING
LABOR supply
LEADERSHIP
CASE studies
PERSONNEL management
QUALITY assurance
RESEARCH funding
STRATEGIC planning
SUCCESSION planning
OCCUPATIONAL roles
ECONOMIC competition
DESCRIPTIVE statistics
SOCIETIES
METHODOLOGY
Subjects
Details
- Language :
- English
- ISSN :
- 00904848
- Volume :
- 53
- Issue :
- 6
- Database :
- Complementary Index
- Journal :
- Human Resource Management
- Publication Type :
- Academic Journal
- Accession number :
- 103919479
- Full Text :
- https://doi.org/10.1002/hrm.21621