Cite
Unit-level linkages between employee commitment to the organization, customer service delivery and customer satisfaction.
MLA
Conway, Neil, and Rob B. Briner. “Unit-Level Linkages between Employee Commitment to the Organization, Customer Service Delivery and Customer Satisfaction.” International Journal of Human Resource Management, vol. 26, no. 16, Sept. 2015, pp. 2039–61. EBSCOhost, https://doi.org/10.1080/09585192.2014.971848.
APA
Conway, N., & Briner, R. B. (2015). Unit-level linkages between employee commitment to the organization, customer service delivery and customer satisfaction. International Journal of Human Resource Management, 26(16), 2039–2061. https://doi.org/10.1080/09585192.2014.971848
Chicago
Conway, Neil, and Rob B. Briner. 2015. “Unit-Level Linkages between Employee Commitment to the Organization, Customer Service Delivery and Customer Satisfaction.” International Journal of Human Resource Management 26 (16): 2039–61. doi:10.1080/09585192.2014.971848.