Chapter 3: HOTEL REVENUE MANAGEMENT SYSTEM.

The article focuses on the concept of hotel revenue management from the standpoint of systems theory. It notes that the term revenue management system is associated with revenue management (RM) software, and the adoption of a more broad viewpoint towards the revenue management system. According to the author, the RM system is a the set of structural, procedural and human resource elements dedicated toward the achievement of the objectives hotel revenue management.