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The effects of communication, empathy, encouragement, growth, and rewards on employee performance: A structural equation modeling approach.
- Source :
-
Work (Reading, Mass.) [Work] 2023; Vol. 76 (2), pp. 749-758. - Publication Year :
- 2023
-
Abstract
- Background: Improving employee performance has been crucial in different organizations for it reflects the company's product and service quality.<br />Objective: The purpose of this study was to determine the factors affecting employee performance in the engineering and technology department in the Philippines during the COVID-19 pandemic.<br />Methods: The effects of these factors such as communication, empathy, encouragement, growth and rewards to employee performance were analyzed.<br />Results: Structural equation modeling (SEM) revealed that among the five factors, the encouragement, growth, and rewards were found to have a significant effect on employee performance in the engineering and technology department. Surprisingly, communication and empathy were found to have no significant effect to employee performance.<br />Conclusions: This was the first study that investigated the factors affecting employee performance in the engineering and technology department in the Philippines during the COVID-19 pandemic. The results could serve as a guideline for the management under this type of department. The framework could also be helpful for sustaining the elevated performance of the employees in the engineering and technology department.
Details
- Language :
- English
- ISSN :
- 1875-9270
- Volume :
- 76
- Issue :
- 2
- Database :
- MEDLINE
- Journal :
- Work (Reading, Mass.)
- Publication Type :
- Academic Journal
- Accession number :
- 37092201
- Full Text :
- https://doi.org/10.3233/WOR-220470