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[Parents' satisfaction in onco-hematology units].

Authors :
Villabrille García C
Zuazua-Rico D
Maestro-González A
Mosteiro-Díaz MP
Sánchez-Zaballos M
Source :
Journal of healthcare quality research [J Healthc Qual Res] 2021 Mar-Apr; Vol. 36 (2), pp. 66-74. Date of Electronic Publication: 2021 Jan 11.
Publication Year :
2021

Abstract

Introduction: patient satisfaction is a quality of care predictor that allows to identify specific areas of improvement. Frequently, parents are who provide this information when their children are too young or cannot communicate. The aim of the study was to determine parents' satisfaction with paediatric oncology care and its relationship with sociodemographic variables.<br />Material and Methods: a cross-sectional observational study was carried out. Parents whose children suffered from cancer and were treated in the oncology ward and oncology day hospital in Asturias were included. A questionnaire with sociodemographic variables and the Cuestionario de Calidad de Cuidados de Enfermería (CUCACE), that evaluates experience and satisfaction with care through two dimensions (range from 0 to 100), were used.<br />Results: 24 parents agreed to particape. The average in experience dimension of CUCACE was 88,99 and 87,01 in satisfaction. All participants referred as positive the treat received at the units, however, 41,7% declared it should be enhanced. No relationship between satisfaction and sociodemographic variables were found.<br />Conclusions: Parents of children with cancer demonstrated high satisfaction with care. Information and communication with medical staff need to be strengthened.<br /> (Copyright © 2020 FECA. Publicado por Elsevier España, S.L.U. All rights reserved.)

Details

Language :
Spanish; Castilian
ISSN :
2603-6479
Volume :
36
Issue :
2
Database :
MEDLINE
Journal :
Journal of healthcare quality research
Publication Type :
Academic Journal
Accession number :
33446453
Full Text :
https://doi.org/10.1016/j.jhqr.2020.10.007