Uncovering care for patients in the death/dying process and their families.

Objective: To understand, in terms of complexity, the conditions that influence the interactions of health professionals in the face of death and dying of hospitalized adult patients and their families.
Method: Theoretical and methodological references have been adopted, respectively, were the Complex Thought and Grounded Theory. The data were collected through semi-structured interviews between May 2015 and January 2016, with three sample groups: nurses, nursing technicians and members of the multidisciplinary team. The data analysis followed the steps of open, axial and selective coding.
Results: The category "Uncovering the care of patients in the process of death/dying and their families" and their respective subcategories present the complex interrelation of health professionals in the face of death and dying of patients.
Conclusion: Causal conditions highlight the multiple connections established for care in the dialogic process of death/dying and reveal the complexity of lifeless care.