Back to Search
Start Over
Task analysis of information technology-mediated medication management in outpatient care.
- Source :
-
British journal of clinical pharmacology [Br J Clin Pharmacol] 2015 Sep; Vol. 80 (3), pp. 415-24. Date of Electronic Publication: 2015 Jun 05. - Publication Year :
- 2015
-
Abstract
- Aims: Educating physicians in the procedural as well as cognitive skills of information technology (IT)-mediated medication management could be one of the missing links for the improvement of patient safety. We aimed to compose a framework of tasks that need to be addressed to optimize medication management in outpatient care.<br />Methods: Formal task analysis: decomposition of a complex task into a set of subtasks. First, we obtained a general description of the medication management process from exploratory interviews. Secondly, we interviewed experts in-depth to further define tasks and subtasks.<br />Setting: Outpatient care in different fields of medicine in six teaching and academic medical centres in the Netherlands and the United States.<br />Participants: 20 experts. Tasks were divided up into procedural, cognitive and macrocognitive tasks and categorized into the three components of dynamic decision making.<br />Results: The medication management process consists of three components: (i) reviewing the medication situation; (ii) composing a treatment plan; and (iii) accomplishing and communicating a treatment and surveillance plan. Subtasks include multiple cognitive tasks such as composing a list of current medications and evaluating the reliability of sources, and procedural tasks such as documenting current medication. The identified macrocognitive tasks were: planning, integration of IT in workflow, managing uncertainties and responsibilities, and problem detection.<br />Conclusions: All identified procedural, cognitive and macrocognitive skills should be included when designing education for IT-mediated medication management. The resulting framework supports the design of educational interventions to improve IT-mediated medication management in outpatient care.<br /> (© 2015 The Authors. British Journal of Clinical Pharmacology published by John Wiley & Sons Ltd on behalf of The British Pharmacological Society.)
- Subjects :
- Ambulatory Care organization & administration
Medication Errors prevention & control
Netherlands
Patient Care Team organization & administration
Pharmacists standards
Physicians standards
Task Performance and Analysis
Ambulatory Care methods
Ambulatory Care Information Systems organization & administration
Medical Informatics education
Medication Systems organization & administration
Subjects
Details
- Language :
- English
- ISSN :
- 1365-2125
- Volume :
- 80
- Issue :
- 3
- Database :
- MEDLINE
- Journal :
- British journal of clinical pharmacology
- Publication Type :
- Academic Journal
- Accession number :
- 25753467
- Full Text :
- https://doi.org/10.1111/bcp.12625