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How psychiatrist's communication skills and patient's diagnosis affect emotions disclosure during first diagnostic consultations.

Authors :
Del Piccolo L
Danzi O
Fattori N
Mazzi MA
Goss C
Source :
Patient education and counseling [Patient Educ Couns] 2014 Aug; Vol. 96 (2), pp. 151-8. Date of Electronic Publication: 2014 Jun 11.
Publication Year :
2014

Abstract

Objective: To describe how emotions are disclosed during psychiatric diagnostic consultations and the contribution of the psychiatrists in facilitating their expression.<br />Methods: Descriptive naturalistic study. Sixteen psychiatrists recorded their first consultations with 104 patients. Emotions and the immediate response given by the psychiatrist were coded with the Verona Coding Definitions of Emotional Sequences. For each disclosed emotion, the potential link to preceding expressions with affective content (cue or concern) was checked and the immediate response given by the psychiatrist was coded.<br />Results: Most emotions were expressions of anxiety in terms of psycho-physiological or cognitive correlates. Concerns were present in 94% of the consultations, 47.6% were not linked to previous cues/concerns. Cues which became concerns and concerns which were further elaborated by the patient were those that had been acknowledged and handled by the psychiatrist by actively providing space to their expression. Compared to all other diagnostic groups, patients with mood disorders talked more explicitly and more often about their feelings.<br />Conclusion: The type and frequency of expressed emotions varies with patient diagnosis, suggesting different cognitive processes underlining psychopathology.<br />Practice Implications: Psychiatrist's competence in providing space by using active listening skills is essential to uncover patients emotions.<br /> (Copyright © 2014 Elsevier Ireland Ltd. All rights reserved.)

Details

Language :
English
ISSN :
1873-5134
Volume :
96
Issue :
2
Database :
MEDLINE
Journal :
Patient education and counseling
Publication Type :
Academic Journal
Accession number :
24976629
Full Text :
https://doi.org/10.1016/j.pec.2014.06.001