Presbyterian improves customer experience. Call center transformation involves software to create business rules for virtually any contact type, while improving the customer experience and access.

Subjects

Subjects :

Health Services Accessibility
Humans
New Mexico
Organizational Innovation
Organizational Policy
Consumer Behavior
Hospital Information Systems
Information Centers organization & administration
Software

Details

Language :

English

ISSN :

1074-4770

Volume :

30

Issue :

8

Database :

MEDLINE

Journal :

Health management technology

Publication Type :

Academic Journal

Accession number :

19697546