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Patient satisfaction and the cost/quality equation.

Authors :
Press I
Malone MP
Source :
Journal of health care benefits [J Health Care Benefits] 1993 Nov-Dec; Vol. 3 (2), pp. 40-3.
Publication Year :
1993

Abstract

Measuring patient satisfaction with health care treatment and delivery and making necessary adjustments can pay back big dividends to employers, payers, and providers in the form of cost savings and improved quality of care.

Subjects

Subjects :
Data Collection
Hospital-Patient Relations
Patient Satisfaction statistics & numerical data
Planning Techniques
United States
Health Services Research methods
Patient Satisfaction economics
Quality of Health Care economics

Details

Language :
English
ISSN :
1057-5073
Volume :
3
Issue :
2
Database :
MEDLINE
Journal :
Journal of health care benefits
Publication Type :
Academic Journal
Accession number :
10130049

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Authors Abstract Subjects Details