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Worker eWOM: los trabajadores opinan en Internet.

Authors :
Melián-González, Santiago
Bulchand-Gidumal, Jacques
Source :
Universia Business Review. 2014, Issue 43, p104-127. 24p.
Publication Year :
2014

Abstract

The impact of Internet on companies and society has been tremendous. This revolution has created new behaviors among consumers, such as electronic word-of-mouth (eWOM), which has already been studied. Nevertheless, there is a very similar and frequent behavior that the academic field has not yet addressed in which employees and ex-employees publicly evaluate their companies as employers. We refer to that behavior, to which specific and important websites have been devoted, as weWOM (worker electronic word of mouth). In this article we describe weWOM, where it may be found, its relevance, and its consequences and implications for companies. [ABSTRACT FROM AUTHOR]

Details

Language :
Spanish
ISSN :
16985117
Issue :
43
Database :
Academic Search Index
Journal :
Universia Business Review
Publication Type :
Academic Journal
Accession number :
98579221