Mediating the Internet.

In this paper we propose Software Agents as a mediation support between the Internet and its users. The paper classifies mediation agents in three categories (Interface Agents, Coordination Agents, and Middle Agents) and provides examples of their usage in three application domains: Public Administration, Electronic Commerce, and Factory Automation. We then describe an agent-oriented mediation framework built on the Object Oriented Technology and we exemplify its usage with a case study in the domain of product negotiation on the Internet. [ABSTRACT FROM AUTHOR]