The World Series of quality control: A case study in the package delivery industry.

MLA

Kortick, Steven A., and Richard M. O’Brien. “The World Series of Quality Control: A Case Study in the Package Delivery Industry.” Journal of Organizational Behavior Management, vol. 16, no. 2, June 1996, p. 77. EBSCOhost, https://doi.org/10.1300/J075v16n02_05.

APA

Kortick, S. A., & O’Brien, R. M. (1996). The World Series of quality control: A case study in the package delivery industry. Journal of Organizational Behavior Management, 16(2), 77. https://doi.org/10.1300/J075v16n02_05

Chicago

Kortick, Steven A., and Richard M. O’Brien. 1996. “The World Series of Quality Control: A Case Study in the Package Delivery Industry.” Journal of Organizational Behavior Management 16 (2): 77. doi:10.1300/J075v16n02_05.