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Understanding the Impact of Video Quality on User Engagement.

Authors :
Dobrian, Florin
Awan, Asad
Joseph, Dilip
Ganjam, Aditya
Zhan, Jibin
Sekar, Vyas
Stoica, Ion
Zhang, Hui
Source :
Communications of the ACM. Mar2013, Vol. 56 Issue 3, p91-98. 9p. 1 Diagram, 4 Charts, 10 Graphs.
Publication Year :
2013

Abstract

The article discusses the impact of Internet video quality on user engagement as of March 2013, focusing on user expectations and the management of quality by content providers. According to the article, quantitative research indicates that buffering ratios have the largest impact on consumer engagement with Internet video. Topics include video streaming, video on demand, rendering, quality metrics, bitrates, user behavior, and the analysis of datasets regarding content types such as live content. The video distributors Netflix Inc. and Hulu are mentioned.

Details

Language :
English
ISSN :
00010782
Volume :
56
Issue :
3
Database :
Academic Search Index
Journal :
Communications of the ACM
Publication Type :
Periodical
Accession number :
89062166
Full Text :
https://doi.org/10.1145/2428556.2428577