Five years ago….

Authors :: Cottrel, Janet R.
Wojcik, Frank M.
Source :: College & Research Libraries News. Jul/Aug2002, Vol. 63 Issue 7, p495. 3p. 1 Chart.
Publication Year :: 2002
Abstract: Describes a method for assessing developments in library and information services. Measurement of the impact on students and faculty in terms of effectiveness and quality; Evaluation of the differences in services, collections and access; Changes in physical and online collection; Changes in staffing, hours and services provided.