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Start Over
BANKING ON YOU.
- Source :
-
Canadian Business . 11/21/2011, Vol. 84 Issue 19, p34-38. 5p. - Publication Year :
- 2011
-
Abstract
- The article discusses strategies being employed by Canada's biggest banks to find new ways to connect with customers. The impact of increased competition from unconventional rivals and a decline in growth prospects in traditional revenue streams are examined. The attempts of large banks such as the Royal Bank of Canada, TD Canada Trust and Bank of Montreal to make over their physical locations by adding video screens and other amenities to improve the customer experience are described.
- Subjects :
- *BANKING industry
*CUSTOMER relations
*ECONOMIC competition
Subjects
Details
- Language :
- English
- ISSN :
- 00083100
- Volume :
- 84
- Issue :
- 19
- Database :
- Academic Search Index
- Journal :
- Canadian Business
- Publication Type :
- Periodical
- Accession number :
- 67229145