Back to Search Start Over

CUSTOMER SERVICE LINKED TO SOCIAL MEDIA.

Source :
USA Today Magazine. Jul2011, Vol. 140 Issue 2794, p7-8. 2p.
Publication Year :
2011

Abstract

The article reports on companies' increased use of social media to provide customer service, with most businesses relying on software programs that allow them to monitor social media sites in real time and respond to customer queries and complaints.

Subjects

Subjects :
*SOCIAL media
*CUSTOMER services
*COMPUTER software

Details

Language :
English
ISSN :
01617389
Volume :
140
Issue :
2794
Database :
Academic Search Index
Journal :
USA Today Magazine
Publication Type :
Periodical
Accession number :
63537488

Tools

Authors Abstract Subjects Details