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CRM upgrade targets self-service.

Authors :
Callaghan, Dennis
Source :
eWeek. 10/1/2001, Vol. 18 Issue 39, p31. 1/2p.
Publication Year :
2001

Abstract

Reports the upgrading of electronicService Center online customer service software from Technologies Inc. in the United States. Enhancement of Web site self-service offering; Option of grouping data; Development of clients relationship management applications.

Subjects

Subjects :
*COMPUTER software
*CUSTOMER services

Details

Language :
English
ISSN :
15306283
Volume :
18
Issue :
39
Database :
Academic Search Index
Journal :
eWeek
Publication Type :
Periodical
Accession number :
5345727

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Authors Abstract Subjects Details