Simulation in Bus Manufacture.

Globalisation and competitive pressure force many SME organizations' to radically change business processes. Although this approach can provide significant benefits such as reducing costs or improving efficiency, there are substantial risks associated with it. Using simulation for modelling and analysis of business processes can reduce that risk and increase the chance for success. This paper exploits the potential of simulation to be used for modelling business processes and supports the case for a wider use of simulation techniques by the business community. Following a discussion on business process modelling methods and tools, the usability of simulation modelling for evaluating alternative business process strategies is explored by way of case study in the bus manufacturing domain. [ABSTRACT FROM AUTHOR]