Change—Makes Things Happen!

The article reports on the strategy of School Plant Services in Virginia Beach, Virginia to improve efficiency, increase productivity and improved customer service. One of the strategy is their move to receive and assign work orders to the supervisors, who in turn printed them and then reassigned them to the appropriate craftsmen using the Netbook computer. It infers that the addition of Netbooks to the organization's standard operating procedure is an avenue to becoming more productive.