DEVELOPMENT OF STANDARD OPERATING ENVIRONMENT.

It would perhaps be no exaggeration to say that using computers in business increases the productivity and the effectiveness of management including Information & Communication Technologies and Electronics (ICTE). However, with the increasing of the quantity of workstations in the long run, grows the heterogeneity of computer systems on workstations (see Figure 1). Nonhomogeneous systems make the installation of additional applications and users' support more difficult, increase help desk calls and time for new application compatibility testing, as well as time of system restoring on desktops; create the unstable platform for business applications and decrease uptime. It should be noted as well that increasing the time of updating operation systems and patch distribution decreases the security overall. As a result, the costs for supporting workstations extend. [ABSTRACT FROM AUTHOR]