Innovative Continuing Professional Development Programs for LIS Professionals Conducted by the Library at IIM Lucknow: an overview.

In keeping with the vision of its parent institute, and also in line with its mission, the library at the Indian Institute of Management, Lucknow (IIML) has been conducting innovative continuing professional development programs for professionals engaged in the library and information sector, for the last over ten years now. More than thirty such programs, on areas like: (i) Quality Management, (ii) Marketing, (iii) Information Technology Applications, (iv) Human Relations, and (v) Communication, in the context of library and information systems and services, benefiting over six hundred top and senior level professionals, have already been conducted. Feedback from the participants has continually been revealing that the programs were very well received, and at times had even surpassed the expectations. As a result, significant positive developments have also been noticed to have taken place in many of the participants' library and information systems in so far as their collection development, collection organization, service design and delivery activities are concerned. Giving a brief about the need of launching such programs from the library of a national level management school, the paper provides an overview of the programs, one, each in the area of 'Quality Management'; 'IT'; and 'Marketing'. The overview includes a brief about the programme objectives, contents, schedule, delivery, participant profile and feedback. [ABSTRACT FROM AUTHOR]