Cite
Virtual versus Face-to-Face Reference: Comparing Users' Perspectives on Visits to Physical and Virtual Reference Desks in Public and Academic Libraries.
MLA
Nilsen, Kirsti. “Virtual versus Face-to-Face Reference: Comparing Users’ Perspectives on Visits to Physical and Virtual Reference Desks in Public and Academic Libraries.” IFLA Conference Proceedings, Nov. 2005, pp. 1–10. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=asx&AN=43915159&authtype=sso&custid=ns315887.
APA
Nilsen, K. (2005). Virtual versus Face-to-Face Reference: Comparing Users’ Perspectives on Visits to Physical and Virtual Reference Desks in Public and Academic Libraries. IFLA Conference Proceedings, 1–10.
Chicago
Nilsen, Kirsti. 2005. “Virtual versus Face-to-Face Reference: Comparing Users’ Perspectives on Visits to Physical and Virtual Reference Desks in Public and Academic Libraries.” IFLA Conference Proceedings, November, 1–10. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=asx&AN=43915159&authtype=sso&custid=ns315887.