Specsavers, Nottingham.

The article reports on Specsavers Opticians, Nottingham, England, that takes great pride in its customer care and was the joint winner of the Multiple Practice of the Year at the Optician Awards. They have 63 people working in practice and include an in-store laboratory, a contact lens department, a call Centrex, a hearing center and the retail team. The establishment which was started 22 years ago has around 50,000 patient base and is open seven days a week. .