Learning the hard way? Issues in the adoption of new technology in small technology oriented firms.

The article discusses a research paper, which focuses on issues in the adoption of new technology in small technology oriented firms, based on surveys of small information and communication technologies (ICT) oriented firms in the West Midlands region of the United Kingdom. It explores issues which smaller firms face with the adoption of new technologies. It reveals how pressure to adopt new technologies largely emanates from within the small firms and shows what can happen where an owner-manager is or is not willing to listen, learn and provide appropriate resources to ensure the smooth adoption and implementation of new technologies.